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Common DTH Signal Problems & How to Troubleshoot Them


DTH service, or what you call direct to home service, is a service that lets you enjoy the broadcast of your favourite TV channels and shows by broadcasting on our television sets through the transmission of satellite signals. The use of DTH is so popular in India and almost every Indian household has subscribed to a DTH connection having DTH HD channels or DS subscription.

While the service of DTH connection is pretty flawless and works fine for most of the time, in some extreme cases it may encounter some problem and may not be able to receive or decode signals. While this may be a temporary issue, there are common DTH troubleshooting questions and guide that may help you fix the DTH signals issues yourself.

Here are some details about the common DTH problems and how to troubleshoot them to keep receiving strong signals:

Check the DTH Power Connection

The first and most basic problem with your DTH or set top box not working is the power issue. If your set top box isn’t turned on, make sure it is connected to a legit power socket with uninterrupted power supply. In case it still doesn’t work, please try inserting into the other power socket or check if the power sockets are working fine. You can check the power strength of your sockets by using a multi meter. Make sure there is adequate and uninterrupted power supply for the DTH set top box to continue watching your favourite DTH HD channels.

Check the DTH Cables

If your set top box is still not working after being plugged into the right power socket, the next thing you need to check is that all the cables of your DTH connection are plugged in and tightened properly. A loose cable may be the cause of problem in broadcasting your favourite DTH HD channels. Once made sure that all the cables are plugged in and tightened properly, restart your Dish TV set top box to check if its working.

DTH Signal Issue (Bad Weather Conditions)

If the power is on and the cables are all plugged in but you’re still not able to watch your DTH HD channels, please go outside and check the weather. At times, extreme rainy conditions together with fast wind cause a problem in broadcast of your DTH HD channels. Wait for the weather to clear up or the rains and winds to pass and the DTH broadcast services are automatically restored.

You can also try changing the channels as sometimes in extremely bad weather conditions, some of the channels might not work while few others will be receiving signals.

Insert the DTH Card Again

In a few cases, DTH signal card not properly inserted is the problem behind poor or no reception of DTH HD channels. We advise you, in that case, to remove the card and insert it again properly and tightly till the screen shows the detection of the card. Make sure the card is gone inside completely and not lurking outside.

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